It is common among company owners and managers to think that the digital transformation process is completed simply by implementing an ERP system. But, this is a misconception, as that’s just the beginning. The question “And, now what?” follows logically.
Let me introduce you to Impact Mapping - a collaborative technique created by Gojko Adzic. If you want to visualize connections and make decisions based on business objectives, participants and the impact that they want to generate in their behavior through tangible deliverables – you wi